Customer Maintenance Program

Excellent customer support is an integral part of the culture at Shunra. We offer two customer maintenance programs to meet any organization's needs.

What's Included:

  • A customer support agent will respond within one business day of receiving a request.
  • 24/7 access to the Self Service Portal.
  • Comprehensive and unlimited customer support via the phone, web or email.
  • Software updates, upgrades and documentation.
  • Hardware warranty for the life of your support agreement (when applicable).

For more information, please contact your local sales representative or the Support team via the Self Serving portal.