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INFORMATION WE COLLECT
When you visit our website, we do not collect personally identifiable information about you, except when you specifically and knowingly provide it. For instance, while many areas of our website are free to all users, we do require registration for some services such as the resource center downloads. If you decide to register for these services, or if you request information from us, you will be asked to provide certain information and details, including your name, company, title, country and e-mail address. We use this information to respond to your request.
Our system logs some basic and generic information from users of our website. This includes IP address, operating system, and browser software. We use this information about your computer to perform routine web site maintenance and to generate various aggregate reports for internal analysis, research and monitoring purposes, and to help us develop and enhance our web site and services for our users. We do not associate any personally identifiable information that you provide with the information in these studies and reports.
PURPOSES FOR WHICH WE USE INFORMATION
We will not sell trade or rent personally identifiable information about our users to other parties, without our users' consent.
We use return email addresses to answer the email we receive.
If you indicate an interest in a product, service or other related area, we may provide additional information to you. You always have a choice about receiving mailings, surveys or information about products and services from us. Each e-mail you receive has an "Unsubscribe" option.
If you elect to provide us information regarding others you believe may be interested in receiving information about our products or services, such as in a 'refer a friend' program, we will use the information you supply to contact these persons. Any mailings we provide to these persons will contain a method for them to opt out of receiving future mailings.
We reserve the right to disclose user information in special cases. For example, when we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be infringing (or threatening to infringe) or who may otherwise be causing injury to or interference with (either intentionally or unintentionally), our title, rights, interests or property, or those of other web site users, or of anyone else who could be harmed by such activities. We also reserve the right to disclose, without notice to you, personal information in response to a subpoena or other judicial order or when we believe in good faith that such disclosure is required by any law, regulation or listing requirement, or by any stock/securities exchange, governmental or regulatory authority.
We may use the information you provide us with for our own internal statistical and analytical purposes, to evaluate and profile customers including customer preferences and purchasing trends which we may use for marketing purposes and in respect of operations and development.
SHARING OF INFORMATION WITH THIRD PARTIES
Most browsers allow you to control the acceptance of new cookies or fully disable them. In addition, many companies offer programs that allow you to visit websites anonymously. While Shunra will not be able to provide you with a personalized experience if we cannot recognize you, we want you to know these options are available.
Some pages on our website may contain images known as "web beacons" (also known as "clear gifs"), some of which may be served by third parties. They allow us to count users who have viewed these pages. Web beacons collect only limited information, including time and date of a page view, and a description of the page on which the web beacon resides. These web beacons do not carry any personally identifiable information and are merely used to track the effectiveness of a particular campaign.
There are a number of different ways that we may collect information from you:
a. Communications from You. If you choose to receive information regarding Shunra Software's products and/or services, you will need to complete our information request forms. These forms require your name, company name, e-mail address, company address, phone number as well as other information to help us determine and respond to your needs related to the products and/or services requested. We use this information to respond to your request, send updates about our company and our products and to contact you if requested or necessary to respond to your requests.
b. Email/Direct mail campaigns. Provided you have opted in, from time to time we may contact you directly by mail, email or telephone informing you about upgrades, new products, promotions or special offers that you may be interested in.
c. Newsletters. Provided you have opted in, we may send out newsletters to our customers providing them with articles and information which we believe may be of interest to you.
d. Customer Support. You may telephone or email us in respect of technical assistance you require in respect of our products or information that you would like to receive relating to our products.
e. Registration of Products. Upon registration of a Shunra Software product you will be asked to provide certain information so that we can record you as an owner/user of Shunra Software product to help us in providing you with service and information. We require that you provide certain contact information but any other information is optional.
CHAT ROOMS/NEWSGROUPS/BULLETIN BOARDS/DISCUSS GROUPS
Shunra Software's website may have chat rooms, newsgroups, bulletin boards, discuss groups or other forums which permit individuals to interact online. Any information you transmit online in such forums will be made public and Shunra Software cannot control nor is it responsible for the use any third parties may make of such information.
This site is a general audience site which is neither designed nor intended to collect personal information from children who are under the age of 13. In order to ensure compliance with the provisions of the Children's Online Privacy Protection Act children under the age of 13 should not provide any personal information to this site. We ask that parents supervise their children while online.
ACCESS, MODIFICATION AND ACCURACY OF INFORMATION
It is important to us that our information about our customers is accurate, complete, and current., and we take reasonable steps to ensure that the information that we receive from you is accurate and kept up to date. You have the right to access your information to verify the information that we have collected in respect of you. You also have the right to request that your information be modified or deleted, including any changes to any consents that you may have given in respect of us contacting you relating to information that you receive from us. You may also ask at any time that your preferences as to the type of communications that you receive from us are modified in order to stop receiving them or to be added to our mailing list. We will endeavor to deal with all such requests for access and modifications in a timely manner.
Marketing Department, Shunra Software, 1800 JFK Blvd, Philadelphia, PA 19103, USA
Tel: 215 564 4046 or Fax: 215 564 4047
b. How To Opt-Out . If you receive communications from us and wish to opt out of receiving such messages in the future, then you may simply follow the opt-out procedure specified in such e-mail. In addition, you may 'opt-out' at any time by filling out the form at http://ape.shunra.com/UnsubscribePage.html
RETENTION AND STORAGE OF INFORMATION
We will retain your information for a reasonable time to permit us to use it for the purposes that we have communicated to you.
We may use the services of third party companies to physically collect and store your information on our behalf. Any such companies will have to comply with the terms of this policy.
The information that is collected by Shunra Software is considered to be an asset. In the event that Shunra Software, any affiliated company, division or portions of its assets are acquired by another company, such information may be one of the transferred assets. We will take reasonable steps to place a notification of such a transfer on our website.
ACCEPTANCE OF TERMS
By using our services, accessing our website or purchasing our products you are consenting to the practices relating to information collection and use that are described in this policy.
RESTRICTIONS ON USE OF CONTENT AND MATERIALS
All information, product information (e.g. specifications, datasheets, performance reports, case studies etc), software (e.g. service packs), documentation, content and/or material posted on the Web Site or available through it ("Materials") are the property of Shunra or its licensors, which retains all rights, title and interests in and to such Materials and all intellectual property rights relating thereto, including without limitations all copyright, patent, trademarks, logos, design rights and any other proprietary rights.
Without limiting any of the foregoing, you may not copy, reproduce, republish, upload, sell, rent, lease, sublicense, post, transmit, or otherwise distribute, the Materials or any part thereof. You may not decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code for any of the Materials or modify or create any derivative works of the Materials or documentation;
Modification of the Materials or use of the Materials for any other purpose, including without limitations the use of Materials on any other web site or networked computer environment is strictly prohibited, and be deemed a violation of Shunra copyright and other proprietary (including intellectual property) rights.
You may not use Shunra Marks or product names without Shunra's prior written authorization. Furthermore, any authorized use of Shunra Marks or product names shall abide by the following guidelines whenever Shunra Marks appear:
(i) Your use of Shunra Marks must not mislead consumers or imply as to any Shunra sponsorship, affiliation, or endorsement of your company, or your products or services.
(ii) You should not use Shunra Marks, or any other trademarks, service marks, logos, or trade names of Shunra, or any word, symbol, or design confusingly similar thereto, as part of your (i) corporate name; or (ii) as part of the name of any of your product/service or third party's products/services; or (iii) as part of your internet address, domain name, meta tags, or any other similar designations.
(iii) At least upon the first occurrence of each of the Shunra Marks, the appropriate ® or ™ symbol shall appear.
(iv) In any material in which the Shunra Marks appear, a notice in the following format will be added: "Shunra, Shunra logo, [any names of additional Shunra Marks you use] are trademarks of Shunra".
(v) All Shunra Marks must incorporate the exact and consistent style, type specifications and capitalization as instructed by Shunra, without any variations of same.
(vi) The Shunra Marks shall be used as an adjective followed by the generic term for the product/service.
(vii) Examples: Shunra® solutions are excellent.
Wrong: The Shunra® performance is excellent.
Right: The performance of the Shunra® software is excellent.
(viii) The Shunra Marks shall not be used as a plural noun, for example:
Wrong: These are two Shunras
Right: These are two Shunra® programs
(ix) The Shunra Marks shall not be used in a possessive form:
Wrong: Shunra® utility software testing is optimal.
Right: The utility software of the Shunra® software is optimal.
(x) The Shunra Marks shall not be used as a verb.
Wrong: the data was Shunraed. – note: Gary uses Shunra as a verb in his management bio
These guidelines are not a definitive statement of proper brand and trademark use. Shunra reserves the right to oppose any uses of Shunra Marks that Shunra, in its sole discretion, deems unlawful or improper, even if such use is not expressly prohibited hereunder. Shunra further reserves the right to revise these guidelines at any time, without notice.
CONTENT, PRODUCTS AND SERVICES INFORMATION
Shunra hereby provides you with access to certain publication. Except as otherwise expressly provided on this Web Site, Shunra gives you permission to view, copy, print, and distribute documents within this web site (such as FAQs, white papers, datasheets, and so on), subject to the following restrictions:
(i) You will use the information for your own personal or business purposes, and not for purposes of creating or promoting any commercial product or service.
(ii) You will not modify the documents or graphics.
(iii) You will not copy or distribute graphics separate from their accompanying text and you will not quote materials out of their context.
(iv) You will display the copyright notice "Copyright © 1997-2011 Shunra Software Ltd. All Rights Reserved" and the below trademark notice on all documents or portions of documents and retain any other copyright and other proprietary notices on every copy you make.
(v) You agree that Shunra may revoke this permission at any time and you shall immediately stop your activities related to this permission upon notice from Shunra.
(vi) The permission above does not include permission to copy the design elements, look and feel, or layout of this web site. Those elements of the web site are protected by law, such as trade dress, trademark, unfair competition, and other laws, and may not be copied or imitated in any manner.
(vii) Some materials available through this site are subject to specific terms and conditions of use that will be provided to you before you may access those materials. You may not use or download those materials unless you have reviewed and accepted the applicable terms and conditions.
All content available through the Web Site, including but not limited to data, pictures of products, technical drawings, configurations, quote and order information, and catalog listings is believed to be accurate. However, you should independently evaluate the accuracy of the information and the usefulness for your particular needs of any content, product or service available through the Web Site. Specifications for products and services are subject to change without notice, and Shunra reserves the right to make changes without notice to processing, materials, or configuration.
YOU ACKNOWLEDGE THAT USE OF ANY AND ALL DATA AND MATERIALS AVAILABLE THROUGH THE WEB SITE OR THROUGH ANY SOFTWARE OR PRODUCTS MADE AVAILABLE THEREFROM SHALL BE MADE AT YOUR SOLE RISK AND DEPENDS SOLELY ON YOUR OWN JUDGMENT, INTERPRETATION AND CONSIDERATION, AND YOU SHALL BE SOLELY RESPONSIBLE IN CONNECTION WITH ANY SUCH USE.
All information and Materials on the Web Site or made available therefrom is subject to the disclaimers of section 11 below.
Access to some areas on this Web Site is restricted to users authorized in advance by Shunra, in accordance with Shunra policy ("Authorized User(s)") who have completed a registration process and who have then been granted authorization for access, through issuance of a unique user ID and password ("Restricted Section(s)"). No other persons other than Authorized Users may access these Restricted Sections. Registration, passwords and user IDs are personal and non-transferable. You will bear the sole responsibility for (1) maintaining the strict confidentiality of any user ID and password assigned to you (2) any charges, damages, or losses that may be incurred or suffered as a result of your failure to maintain the strict confidentiality of your user ID and password. Shunra shall not be liable for any harm related to the theft of your user ID and password, any disclosure of your user ID and password, or your authorization to allow another person or entity to access and use the Restricted Sections using your user ID and password. You agree to immediately notify Shunra of any unauthorized use of your user ID and password.
SUBMISSIONS OF MATERIALS
Except as may be otherwise provided in a separate written agreement between you and Shunra you agree that any materials, including but not limited to questions, comments, suggestions, ideas, discoveries, plans, notes, drawings, arts, original or creative materials or other information, provided by you in the form of email or submissions to Shunra, or postings at this Web Site, are non-confidential and shall become the sole property of Shunra to the fullest extent permitted by applicable law. Shunra shall own exclusive rights and shall be entitled to the unrestricted use of these materials for any purpose, commercial or otherwise, without acknowledgment or additional compensation to you. In the event applicable law operates to prevent Shunra from becoming the sole owner of any such property, then this provision shall be effective as granting to Shunra (with unfettered rights of assignment) a perpetual, worldwide, paid-in-full, non-exclusive right (including any moral rights) and license to make, use, sell, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, for the full term of any rights that may exist in any such material.
INTERACTIVE AREA(S), POSTINGS AND USER CONDUCT
"Interactive Area(s)" shall mean but is not limited to forums, mailing lists, request information forms, etc. offered as part of this Web Site, and any other forms of group electronic communications which may be made available through the Web Site from time to time. If you participate in Interactive Areas you are responsible for your own communications and the consequences of posting your communications. If you choose to post material using such Interactive Areas, you agree to do so solely for lawful purposes. You expressly agree that you will not post any material that: (1) is defamatory, libelous, abusive, or obscene, including, without limitation, material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, federal, or international law; (2) infringes on the copyright or any other proprietary right of any third-party; (3) would invade the privacy of any other person; (4) contains a virus, worm, trojan horse, time bomb, or any other harmful program or component; or (5) otherwise inappropriate or unlawful.
You also expressly agree that you will not: (a) after receiving warning, continue to post material which Shunra has advised you not to post; (b) attempt to gain unauthorized access to restricted areas of the Web Site, other accounts, computer systems or networks connected to the Web Site, through password mining or any other means; (c) create a false identity or forged email address or header, or otherwise attempt to mislead others as to the identity of the sender or the origin of the message; (d) post, generate or disseminate so-called "spam" or mass-mailings; (e) harvest or otherwise collect information about others, including email addresses, without their consent.
Shunra is not and shall not be responsible for, screening or monitoring material posted by you or any other person or entity in Interactive Areas. Shunra reserves the right to remove material, which is abusive, illegal, disruptive, or that otherwise fails to conform to this Agreement. Shunra reserve the right to edit or delete any material posted on our Web Site, regardless of whether such material violates these standards for content.
SHUNRA FURTHER DOES NOT REPRESENT, WARRANT OR GUARANTEE THE TRUTHFULNESS, ACCURACY, OR RELIABILITY OF ANY OF THE MATERIAL POSTED IN INTERACTIVE AREAS. SHUNRA ALSO DOES NOT ENDORSE ANY OPINIONS EXPRESSED IN INTERACTIVE AREAS. YOU ACKNOWLEDGE THAT ANY RELIANCE ON CONTENT POSTED IN INTERACTIVE AREAS IS AT YOUR OWN RISK.
The Interactive Areas shall be used by users only in a noncommercial manner. You shall not, without our express approval, distribute or otherwise publish any material containing any solicitation of funds, promotion, advertising, or solicitation for goods or services. You specifically acknowledge that soliciting other Users of this Web Site to join or become members of any commercial online or offline service or other organization is expressly prohibited.
Shunra an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that Shunra is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, Shunra will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) you grant us permission to do so; (b) Shunra first notifies you that the materials or other information you submit to a particular part of a site will be published or otherwise used with your name on it; or (c) Shunra is required to do so by law.
To learn more about how Shunra protects your personal information, such as your name and address, please refer to the Shunra Online Privacy Statement.
LINKING TO THE WEB SITE
Links to Shunra Software's Web Site may be provided only in the following manner: (a) links must not suggest or otherwise create the false appearance that Shunra is affiliated with any person or entity, or that Shunra otherwise endorses, sponsors or affiliated with any product or service; (b) the appearance, position and other aspects of any link to the Web Site may not be such as to damage or dilute the goodwill associated with Shunra name and trademarks; and (d) all links to the Web Site, when activated by a user, must not display the Web Site within a "frame" on the linking web site, or any other Web Site.
Without limiting any of the above, Shunra reserves the right to revoke its consent above to the providing of any link to the Web Site, at any time in its sole discretion.
THE MATERIALS AND CONTENT IN THIS WEB SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, SHUNRA DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.
SHUNRA DOES NOT WARRANT THAT THE MATERIALS AND CONTENT DISPLAYED OR OTHERWISE AVAILABLE IN THIS WEB SITE WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, UNINTERRUPTED OR ERROR-FREE, OR THAT THIS WEB SITE OR THE SERVER(S) THAT MAKES THIS WEB SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
SHUNRA DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS OR CONTENT IN THIS WEB SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU ARE RESPONSIBLE FOR TAKING ALL PRECAUTIONS YOU BELIEVE NECESSARY OR ADVISABLE TO PROTECT YOU AGAINST ANY CLAIM, DAMAGE, LOSS OR HAZARD THAT MAY ARISE BY VIRTUE OF YOUR USE OF OR RELIANCE UPON THE WEB SITE AND/OR ANY OF THE MATERIALS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES WHATSOEVER WILL SHUNRA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY OTHER ENTITY FOR ANY DIRECT, COMPENSATORY, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFITS AND LOST BUSINESS OPPORTUNITIES), SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES THAT RESULT FROM OR RELATE IN ANY MANNER WHATSOEVER TO YOUR USE OF THE WEB SITE, OR RELIANCE ON ANY OF THE MATERIALS (INCLUDING BUT NOT LIMITED TO ANY STOCK QUOTES WHICH MAY APPEAR IN THE WEB SITE) OR TO ANY ERRORS, INACCURACIES, OMISSIONS, DEFECTS, SECURITY BREACHES, OR ANY OTHER FAILURE TO PERFORM BY SHUNRA.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THIRD PARTY'S CONTENT
To the extent that the Web Site contains links to outside services and resources, Shunra does not control the availability and content of those outside services and resources. Any concerns regarding any such service or resource, or any link thereto, should be directed to such particular service or resource provider.
Some of the Materials in this Web Site may be provided by third parties. Any opinions, advice, statements, services, offers or other information expressed or made available by such third parties, are those of the respective author(s) or distributor(s) and do not necessarily state or reflect those of Shunra.
No reference made in this Web Site to any specific commercial product, process, website or service (or provider of such product, process or service) other than such products, processes, or services of Shunra, constitute or imply an endorsement, recommendation or favoring by Shunra. Shunra makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of websites accessible by hyperlink from this Web Site, or websites linking to this Web Site.
RIGHT TO SHUT DOWN, DENY OR LIMIT ACCESS
The web site and publications are distributed internationally and may contain references to Shunra products, programs, and services that have not been announced in your country. These references do not imply that Shunra intends to announce such products, programs, or services in your country.